OWNERSHIP

The user of this website, hereinafter User, is informed that the owner of https://www.casusoimagen.com, hereinafter Website, is María Casuso Aguado, Casuso Imagen, N.I.F. 72.060.742-V, whose address is Avenida Los Castros, 137A-4º izq., 39.012 Santander, Cantabria.

Terms of use

Access to the Website is free and free as long as the user accepts the conditions of use that are shown upon entering according to current legislation.

If the user subscribes to any service on the Website, they will do so by accepting the Conditions of Use and the Privacy and Cookies Policy that will be displayed. Veracity of the data The User acknowledges that the data provided is true and true, agreeing to notify any change or modification that occurs in them. Service Modification Website reserves the right to modify or eliminate the services offered through the web.

Veracity of the data

The User acknowledges that the data provided is true and true, agreeing to notify any change or modification that occurs in them.

Service modification

Website reserves the right to modify or eliminate the services offered through the web.

General rules of use

The User undertakes to use this Website in a diligent, correct and respectful manner, especially when posting opinions and/or comments.

Likewise, it is obliged, by way of example, not to make comments or actions:

• Defamatory, inaccurate, false, abusive, insulting, obscene, irreverent, offensive, insulting, tacit or expressly sexual, threatening, harassing, racist, sexist, discriminatory for any reason, that violate morality, public order, fundamental rights, public freedoms, honor, privacy or the image of third parties and in general current regulations, and/or illegal or infringing rights of third parties (for example, for example, industrial and intellectual property rights; rights of privacy or publicity).
• Transmitters of junk mail, "SPAM", messages for commercial purposes, "chain letters" or unsolicited mass mailings, false, misleading or promote illegal activities or rude, threatening, obscene, defamatory or libelous conduct. 
• Provide practical information on illegal activities. 
• That involve any commercial activity, advertising or sales, even if there is no monetary consideration.
• That contain personal data about third parties that require the consent of the owner or owner of the rights.

The User will respond to the Website or to any third party, for any damages that may be caused as a result of breaching said obligation. The Website does not intervene in the contents of the Users.

Intellectual property

Through these legal conditions, no intellectual or industrial property rights are transferred to this Website and its contents (photographs, videos, creations, texts,...). The user is expressly prohibited from reproducing, transforming, distributing, public communication, making available, extracting, reusing, forwarding or using any nature, by any means or procedure, of any of them, except in cases where it is legally permitted or authorized by the owner of the corresponding rights.

Website Obligations

The Website is responsible for the services it provides itself and for the contents directly originated by the website itself and identified with its corresponding copyright.

The Website will adopt the necessary measures to guarantee the security and privacy of communications.

The Website reserves the right to temporarily suspend the provision of the service without prior notice to the User, as long as it is necessary to carry out maintenance, update or improvement operations of the service.

Website cannot ensure the availability and permanent continuity of the web service due to interruptions, failures, etc.

PRIVACY POLICY

The Website complies with the General Data Protection Regulation (RGPD) of the European Union.

This Privacy Policy will only be valid for personal data obtained on the Website, and it is not applicable to information collected by third parties on other web pages, even if they are linked by the Website.

With this, the Website expresses its commitment to maintain and guarantee commercial relations with the User in a safe manner by protecting their personal data and guaranteeing their right to privacy.

Website does not sell, rent or make available to third parties the personal data provided by the User. This information will not be used for direct marketing actions, unless this possibility has been informed in advance and you have given express permission at the time of providing said data.

Every person who fills in forms shall have the right to:

• Be informed of the objectives pursued with the constitution of said database.
• Refuse to have your data included in the automated database.
• Being able to access the data provided by them at any time.
• Being able to rectify and/or cancel all or part of the data provided by them.

Personal data required by the Website

In order to provide our services we need some identifying information according to the service that the Website provides you:

For the guestbook / reviews:

• Name: to identify the User.
• Email: to know the email from which the comment was made.

For the blog:

• Name: to identify the User.
• Email: to know the email from which the comment was made.

For the online store:

Only the data that is mandatory to be able to manage an order will be requested.

• Name and surname: to manage the order.
• NIF/fiscal code: to manage the order.
• Address: to manage the order.
• Zip Code: to manage the order.
• Location: to manage the order.
• Province: to manage the order.
• Country: to manage the order.
• Telephone: to manage the order.
• Email: to manage the order, to be able to send copies of the order and other communications related to the order.

For the private customer area:

The customer area is a private area. The person in charge of the Website will provide a username and password so that as a User you can access this restricted service, understanding that you accept all the legal conditions.

For the contact form:

• Name and surname: to be able to answer the query.
• Telephone: to be able to answer the query.
• Email: to be able to answer the query.

To make payments online:

In case of using a credit or debit card or a PayPal account to make the online payment of any service or product, the User's banking or financial data involved in the payment are always managed directly by the providers indicated in the section Services offered by third parties. The Website will never have access to the User's bank details.

Additionally, when you visit our Website, certain information is automatically stored for technical reasons, such as the IP address assigned by the Internet access provider.

Legitimation

Thanks to the consent we can process your data, this being a mandatory requirement for you to correctly access the Website services. The user has his right to be forgotten when he wants all his data to be deleted from our database.

Data Category

The data collected by the Website is not considered sensitive or protected data.

According to article 9.1 of the new General Data Protection Regulation of the European Union (GDPR), personal data that reveals:

• Ethnic or racial origin.
• Political opinions.
• Religious or philosophical convictions.
• Union membership.
• Treatment of genetic data.
• Biometric data aimed at uniquely identifying a natural person.
• Data related to health.
• Data relating to the sexual life or sexual orientation of a natural person.

Website only works with the minimum identification data: name, surname, address, telephone, email, NIF/fiscal code.

Data retention time

Customer data: name, telephone, postal address, email, etc. What is legally and technically required for the normal operation of the Website will remain in our system, unless the User exercises their right to delete or update it

Application regulations

Since May 25, 2018, the Website is governed by the General Regulation on Data Protection (RGPD) of the European Union. https://www.boe.es/doue/2016/119/L00001-00088.pdf

Security measures

The Website is hosted on the systems operated by Arcadina Sistemas Informáticos SL., hereinafter Arcadina, where the necessary technical and organizational security measures are implemented to guarantee the security of the User's personal data and thus prevent its alteration, loss and treatment and/or unauthorized access. This taking into account the state of technology, the nature of the data stored and the risks to which they are exposed, whether they come from human action or from the physical or natural environment. All this in accordance with the provisions of the GDPR.

Likewise, Arcadina has established additional measures in order to reinforce the confidentiality and integrity of the information on this Website. Continuously maintaining the supervision, control and evaluation of the processes to ensure respect for data privacy.

Specifically, the measures adopted by Arcadina are:

• Connection with SSL certificate on the Website.
• Encryption of keys and passwords using standard cryptographic algorithms.
• Protection of servers through firewalls, sandboxing, and other standard security measures.
• Geographically distributed daily backups to guarantee continuity of service in the event of an incident.

Rights exercise

Those Users who have provided their data to the Website may contact the owner of the website in order to freely exercise their right of access to their data, rectification or deletion, limitation and opposition regarding the data included in their files.

The method that the User must use to communicate with the Website will be through their email account registered in our web service, or in writing.

The User may exercise their rights by means of a written communication addressed to the Website with the reference "Data Protection", specifying their data, proving their identity and the reasons for their request at the following address:

info@casusoimagen.com

Any information that needs to be stored by virtue of a legal, fiscal or contractual obligation will be blocked and only used for said purposes instead of being deleted.

Modification of the privacy policy

Website reserves the right to modify the Privacy Policy, motivated by a legislative, jurisprudential or doctrinal change of the Spanish Agency for Data Protection.

Any modification of the Privacy Policy will be published at least ten days before its effective application.

File and processing responsible

The person responsible for the data file is the owner of the Website.

Services offered by third parties

To provide services strictly necessary for its proper functioning, the Website uses the following service providers under their corresponding privacy conditions

• Google Analytics, for statistics. https://policies.google.com/privacy?hl=en
• Facebook Pixel, for statistics. https://www.facebook.com/privacy/explanation
• DonDomain, domain registration and mail service. https://www.dondominio.com/legal/55/politica-de-privacidad/ 
• Stripe, for collections. https://stripe.com/es/privacy
• PayPal, for collections. https://www.paypal.com/es/webapps/mpp/ua/privacy-full
• Mandrill/MailChimp, mailing. https://mailchimp.com/legal/privacy/
• Arcadina Computer Systems SL. company that provides the web platform. https://www.arcadina.com/politica-de-privacidad

Social plugins

The Website offers links and services related to different social networks. If the User is a member of a social network and clicks on the corresponding link, the provider of the social network may link his profile data with the information of his visit to the Website.

Therefore, the User must be informed about the functions and policies on the treatment of their personal data of the respective social network. Whether you access one of the web pages with one of your profiles on social networks or share information through them.

The User can access the privacy policies of the different social networks at any time, as well as configure their profile to guarantee their privacy:

• Facebook: https://www.facebook.com/help/323540651073243/
• Instagram: https://help.instagram.com/155833707900388
• Twitter: https://twitter.com/privacy

Acceptance, consent and revocability

The User declares to have been informed of these conditions on the protection of personal data, accepting and consenting to the treatment thereof by the Website in the manner and for the purposes indicated in the Legal Notice.

At any time the User may revoke their data, but without affecting actions already carried out in the past, that is, without retroactive character.

COOKIES POLICY

COOKIES POLICY We wish to inform you that the Website uses cookies to measure and analyze user navigation.

Cookies are files that are installed on the computer from which the Website is accessed for the purposes described on this page.

The applications that are used to obtain navigation information, measure and analyze the audience are:

• Google Analytics http://www.google.com/policies/technologies/cookies/

This application has been developed by Google, which provides the service of measurement and analysis of the audience of the pages. Likewise, it itself can use this data to improve its own services and to offer services to other companies. You can find out about these other uses from the indicated links.

These tools do not obtain data about your name or surname or the postal address from which you connect. The information they obtain is related to the number of pages visited, the language, the social network in which news is published, the city to which the IP address from which you access is assigned, the number of new users, the frequency and recurrence of visits, the time of the visit, the browser and the operator or type of terminal from which the visit is made.

This information is used to improve the pages, detect new needs and assess the improvements to be introduced in order to provide a better service to visitors, adapting them, for example, to the most used browsers or terminals. You can do so by configuring the options of the browser installed on your computer to allow, know, block or delete the cookies installed on your computer. You can find information on how to do it in the case that you use as a browser:

• Firefox https://support.mozilla.org/es/kb/cookies-informacion-que-los-sitios-web-guardan-en-?esab=a&s=politic+cookies&r=0&as=s
• Chrome https://support.google.com/chrome/bin/answer.py?hl=en&answer=95647
• Explorer https://support.microsoft.com/es-es/help/278835/how-to-delete-cookie-files-in-internet-explorer
• Edge https://privacy.microsoft.com/es-es/windows-10-microsoft-edge-and-privacy
• Safari https://support.apple.com/kb/PH21411?viewlocale=es_ES&locale=es_ES

Política de devolución de pedidos

Gracias por comprar en nuestra web. Si no está totalmente satisfecho con la compra, estamos aquí para ayudarle.

A continuación detallamos la política relacionada con las devoluciones y reintegros.

Reintegros

Solo se realizarán reintegros si el pedido está dañado o es defectuoso.

Una vez hayamos recibido el pedido devuelto e inspeccionado que todo está correcto, se realizará el abono de su importe  por el mismo medio en que se realizó la compra, o por otro medio si así se acuerda por ambas partes. Hay que tener en cuenta que el procesado de las devoluciones conlleva un cierto retraso dependiendo del medio elegido.

En cualquier caso no se devolverá el importe de los costes de devolución.

Portes

Los portes de devolución irán a cargo del cliente.